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Top 5 Questions to Ask Your Solar Panel Installer

Top 5 Questions to Ask Your Solar Panel Installer

top 5 solar questions you need to ask a solar panel installation company

Ensuring a successful, high-performing, and reliable solar panel installation involves asking the right questions. Here are the top 5 questions you should ask your solar panel installer, along with explanations of why these questions are crucial. At Brookfield’s, we pride ourselves on meeting all these standards and more, making us your best choice for solar panel installation.

1. Are You Certified and Insured?

Why It’s Important: Certification ensures the installer has the necessary training and expertise to install solar panels safely and effectively. Insurance protects you from liability in case of accidents or damage during installation. This is crucial for ensuring that the installation meets industry standards and is carried out professionally.

  • Follow-up: Ask to see proof of certifications and insurance policies. Verifying these credentials can help you avoid unqualified installers and potential legal issues down the line.
  • Our Answer: We are fully insured and accredited to carry out solar panel installations efficiently and safely. In fact, we have won awards for safely carrying out more than 7,000 solar panel installations in the north of England. You can view our accreditations here: View Our Solar Accreditations

2. What Is Your Experience with Solar Installations?

Why It’s Important: Experienced installers are more likely to handle unexpected issues effectively and ensure the installation is completed to a high standard. Experience can also be a good indicator of reliability and quality of service.

  • Follow-up: Request references or case studies of previous installations. Hearing from past clients can provide insight into the installer’s track record and customer satisfaction.
  • Our Answer: We have been established since 2016, starting as a solar repairs and maintenance company. This background has given us firsthand experience with common issues and problems that arise from poorly installed solar systems.

    We created solar care packages to save customers thousands in costly repair bills should the worst happen. These packages offer plans at affordable monthly fees, providing free call-outs, parts, and labor when needed. Our inverter and battery cover ensures that the heart of your system is replaced completely free, offering pure peace of mind. Since then, we have installed over 7,000 solar panel systems in the north of England for residential and commercial customers. We have an excellent reputation and are well known for being one of the most affordable solar panel installation companies. With every installation, we also provide two years of free solar maintenance cover.

3. Can You Provide a Detailed Quote?

Why It’s Important: A detailed quote helps you understand the costs involved and prevents hidden fees. It should include the cost of panels, inverters, installation, permits, and any additional services. This transparency is essential for budgeting and financial planning.

  • Follow-up: Compare quotes from multiple installers to ensure competitive pricing. Ensure that all aspects of the installation are covered in the quote to avoid unexpected expenses.
  • Our Answer: We pride ourselves on our affordable, transparent pricing. We regularly run base packages and promotions with no hidden fees, subject to a free, no-obligation survey at your property. Our pricing is fair and reflects any additional needs such as scaffolding or extra wiring, ensuring no surprises.

    Our honest, reliable project managers ensure you get the best deal for your specific property, always with free, friendly advice. The free, no-obligation quote you receive will have a full breakdown of everything that is being installed at your property. We are confident we will be your cheapest quote.

4. What Type of Solar Panels Do You Recommend and Why?

Why It’s Important: Different types of panels have varying efficiencies, warranties, and costs. Understanding the reasons behind their recommendation helps you make an informed decision that best fits your needs and budget.

  • Follow-up: Research the recommended panels to verify their quality and suitability for your specific energy requirements and roof conditions.
  • Our Answer: We use monocrystalline solar panels because they offer high efficiency (15%-20%), are space-efficient, durable, and aesthetically pleasing. They provide a higher ROI, perform well in high temperatures, and come with a 25-year performance guarantee, making them the best choice for both residential and commercial solar panel installations.

5. What Warranties Do You Offer?

Why It’s Important: Warranties and guarantee’s protect your investment and provide peace of mind. They should cover both the panels and the installation work. Knowing the warranty terms can help you understand your rights and what to expect in case of defects or performance issues.

  • Follow-up: Clarify the duration and coverage of warranties for both equipment and labor. Ensure that you have a written copy of the warranty terms.
  • Our Answer: We offer comprehensive warranties to ensure your peace of mind:
    • 10-year warranty on Afore inverters (manufacturer’s warranty)
    • 12-year warranty on Lux inverters (manufacturer’s warranty)
    • 25-year warranty on solar panels (performance guarantee)
    • 10-year warranty on Afore batteries (manufacturer’s warranty)
    • 12-year warranty on Hanchu batteries (manufacturer’s warranty)

By asking these top 5 questions, you can ensure that you are fully informed about the solar panel installation process and make a confident, informed decision. At Brookfield’s, we pride ourselves on ticking all these boxes, providing reliable, high-quality solar installations backed by strong warranties and excellent customer service. Choose Brookfield’s for a smoother installation experience and a more efficient solar power system.

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